/contents

06 Editorial

Chris Rees of SigmaPro UK takes to the helm as editor of the second edition of our eponymously titled magazine. This issue takes a serious look at the business of healthcare.

08 Lessons from innovators

Alastair Muir successful author and Lean Sigma guru looks at Lean Sigma healthcare.

10 Work Life balance

Lifecoach Lindsay West looks at counteracting stress in the modern work place.

12 Prescription for change

Scott McAllister of BMG looks at the impact of Lean Sigma in Healthcare

14 Global yet local: Focus Equador

Guillermo Arosemena-Arosemena shows how Lean Sigma has transformed a hospital with limited resources yet masses of hope, determination and the pragma of Lean Sigma

18 Bringing Lean Sigma to life

Mark Eaton and Mark Boult take a look at risk management in the healthcare sector

22 Lightning Sigma

Mike Meakin engages with an insight into the exciting world of Lightning Sigma and its application within the healthcare supply chain

28 Adapting process improvement to the service sector

Chris and Russell Stokes look at the challenges facing the application of Lean Sigma in the service sector

34 Contributors

Check out this editions contributors - if you want to join them in the future please email: contributors@sixsigmacity.com